Virtual home assessments could reduce the need for in-person visits. New guidelines could help people develop and use the tools they need to carry out these assessments.

Home assessments are for people who struggle to do everyday activities because of disabilities, for example, after having a stroke. These people may require handrails or other adjustments to their home.

Researchers in Sheffield worked with service users and local healthcare professionals (including occupational therapists and social workers) to evaluate the pros and cons of virtual home assessments. The service users and allied health professionals gave feedback on virtual assessments in general, and also on a new video conferencing tool. They provided insights into how the assessments and the tool could be improved.

Virtual home assessments are faster than in-person visits and may allow people to be discharged from hospital more quickly. They also cut down on staff travel time and costs. However, key concerns included the safety of personal information, the availability of devices for service users and professionals, and verification of people’s identity.

The guidelines cover security, privacy and service user choice, among other issues. They are intended to help professionals create services that are practical, effective, and secure.